Quality Improvement

In recent years, numerous consumer protection groups, industry watchdog organizations, and government agencies have challenged the healthcare industry to reduce medical errors and improve patient safety. Two reports by the Institute of Medicine, To Err is Human (1999) and Crossing the Quality Chasm (2001), outlined aims for quality care and rules for care delivery, including the importance of evidence-based, rather than experience-based, decision-making.1

David Rhew, MD is the vice president of content development and vice president of client services and oversees all the solutions, including ZynxEvidence.

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How can an organization know what is the most appropriate care practice?

Zynx Health solutions are based on rigorous, timely reviews of the medical literature.  ZynxEvidence™ contains summaries of the peer-reviewed literature with clear recommendations, rationales, and references, including classification of references based on the study design.  

How can an organization prioritize quality improvement initiatives?

ZynxEvidence includes tools for organizations to forecast the clinical and financial impacts of quality improvement initiatives.  Based on these forecasts, organizations can prioritize interventions in a clear, systematic fashion as well as track the clinical impacts of ongoing quality improvements.
 

"The research we used to have to do before we would launch a disease management team or a major QI initiative would take my staff from three to six months…A clinician can now go online with [Zynx Health] and get the same answers in about 45 minutes."

John Byrnes, MD, Vice President Quality, Spectrum Health

1 Institute of Medicine. To err is human: building a safer health system. Washington DC (United States): Institute of Medicine; 1999.
  
Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington DC (United States): Institute of Medicine; 2001.




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