Account managers provide proactive support and stay engaged with our clients, serving as an organization’s single point of contact, facilitating communication, and addressing each client’s needs accordingly.
"Zynx customer service has been outstanding… There is no question that we have a personal relationship with the leadership of the company, and I know that other Zynx clients feel this same level of connection."
William Bornstein, MD, PhD, Chief Quality Officer, Emory Healthcare |
Key services provided by account managers include:
- Initiating “touch point” meetings to identify, discuss, and overcome challenges
- Keeping clients informed on new and enhanced Zynx product functionalities and coordinating on-site beta activities
- Providing tools and documentation that enable successful implementation of Zynx products
- Coordinating integration between Zynx products and health information technology applications
- Helping clients connect through regional user meetings